Interviewers, Except Eligibility and Loan
What Interviewers, Except Eligibility and Loan Do
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
See full salary breakdown & percentiles →
Career Outlook
National employment outlook, 2024–2034.
- Related work experience
- None
- On-the-job training
- Short-term on-the-job training
- Self-employed
- 0.6%
Source: BLS Employment Projections — 2024-2034.
How Much Preparation Does This Take?
Job Zone 3 of 5Job Zone Three: Medium Preparation Needed
- Experience
- Previous work-related skill, knowledge, or experience is required for these occupations.
- Education
- Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
- Job training
- Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Source: O*NET Job Zones.
Key Knowledge Areas
Subject-matter areas this occupation draws on most, per O*NET.
- Customer and Personal Serviceimportance 4.5/5
- English Languageimportance 3.7/5
- Administrativeimportance 3.7/5
- Computers and Electronicsimportance 3.5/5
- Mathematicsimportance 3.3/5
- Administration and Managementimportance 3.1/5
- Communications and Mediaimportance 2.7/5
- Personnel and Human Resourcesimportance 2.5/5
Work Environment
What the day-to-day work setting is like, per O*NET.
- Contact With Others5.0/5
- E-Mail4.9/5
- Work With or Contribute to a Work Group or Team4.9/5
- Face-to-Face Discussions with Individuals and Within Teams4.8/5
- Telephone Conversations4.7/5
- Importance of Being Exact or Accurate4.7/5
Careers With Similar Skills
Occupations whose Transferable Skills profile most closely matches this one — a mathematical comparison, not observed data about people actually moving between these careers.
- Human Resources Assistants, Except Payroll and Timekeeping99% skill match
- Mental Health and Substance Abuse Social Workers97% skill match
- Loan Officers97% skill match
- Customer Service Representatives97% skill match
- Title Examiners, Abstractors, and Searchers97% skill match
- Agents and Business Managers of Artists, Performers, and Athletes97% skill match
- Insurance Claims and Policy Processing Clerks97% skill match
- Insurance Underwriters97% skill match
Transferable Skills
Cross-functional skills this occupation draws on most, per O*NET — the kind that carry over to other careers.
- Social Perceptivenessimportance 3.4/5
- Service Orientationimportance 3.3/5
- Time Managementimportance 3.3/5
- Complex Problem Solvingimportance 3.1/5
- Coordinationimportance 3.0/5
- Persuasionimportance 3.0/5
- Negotiationimportance 3.0/5
- Instructingimportance 2.9/5
Software & Technologies
Tools and software used in this occupation, per O*NET.
Hot Technologies
Other Software Used
- Creative Research Systems The Survey System
- Electronic health record EHR software
- FileMaker Pro
- FluidSurveys
- Jenzabar EX
- Medical condition coding software
- Medical procedure coding software
- Microsoft Dynamics
Work Style
Personal work characteristics that matter most for this occupation, per O*NET.
- Social Orientation
- Attention to Detail
- Dependability
- Cooperation
- Integrity
- Sincerity
- Empathy
Career Interests
This occupation’s RIASEC interest profile, per O*NET — how strongly it fits each of the six Holland interest types.
- ConventionalHigh
- SocialMedium
- EnterprisingMedium
- InvestigativeLow
- ArtisticLow
- RealisticLow
This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Where This Career Is Most Concentrated
Metro areas where interviewers, except eligibility and loan make up the largest share of local employment, relative to the national average (BLS location quotient).
- 1Morgantown, WV7.50× national avg
- 2Guayama, PR5.96× national avg
- 3Beckley, WV4.60× national avg
- 4Arecibo, PR4.37× national avg
- 5Jonesboro, AR4.06× national avg
Possible Career Moves
A computed starting point, not observed job-change data — see the full list for why each one might fit.
- Human Resources Assistants, Except Payroll and TimekeepingLateral Move
- Medical Secretaries and Administrative AssistantsLateral Move
- Customer Service RepresentativesLateral Move
- Correspondence ClerksLateral Move
See the full career path from Interviewers, Except Eligibility and Loan →