Customer Service Representatives Salary in Florence-Muscle Shoals, AL
According to the latest U.S. Bureau of Labor Statistics data, the median annual wage for Customer Service Representatives in Florence-Muscle Shoals, AL is $37,520. BLS estimates approximately 650 people work in this occupation in Florence-Muscle Shoals, AL. Florence-Muscle Shoals, AL is 16.2% below the national median ($44,770).
Salary Distribution
Not everyone earns the median. Percentile wages show the range of pay within this occupation.
| Percentile | Annual wage | Hourly wage |
|---|---|---|
| 10th percentile | $29,960 | $14.40 |
| 25th percentile | $34,300 | $16.49 |
| Median (50th) | $37,520 | $18.04 |
| 75th percentile | $44,980 | $21.63 |
| 90th percentile | $51,420 | $24.72 |
Data Reliability
BLS OEWS is a survey, not a full census — every estimate carries a margin of error. The relative standard error (RSE) below is BLS’s own measure of how much an estimate could vary; lower is more precise.
- Wage estimate
- RSE 1.7% — Very reliable
- Employment estimate
- RSE 6.2% — Reliable
Where Does Your Salary Fall?
Enter an annual salary to see roughly where it falls among reported wages for this occupation, based on the percentile points above.
Concentration
- Jobs per 1,000
- 11.508
- Location quotient
- 0.69
Cost-of-Living Adjusted Salary
Florence-Muscle Shoals, AL’s regional price level is below the national average (index 84.817, where 100 = U.S. average). Adjusted for that, the median salary has the purchasing power of $44,236 at the national price level.
This is a Career Atlas USA calculation based on BLS wage data and BEA Regional Price Parities. It is not a separate BLS wage estimate. Wage data: May 2025. Cost-of-living data: 2024.
Sources
Wage data: BLS Occupational Employment and Wage Statistics (OEWS) — May 2025 (release 25).
Figures shown as “Not available” reflect wages the source does not publish (e.g. suppressed for reliability), not zero.