Eligibility Interviewers, Government Programs

Median salary

$54,210

Average salary

$56,090

Employment

154,800

Projected growth

1% growth

Annual openings

14,000

Typical entry education

High school diploma or equivalent

What Eligibility Interviewers, Government Programs Do

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

See full salary breakdown & percentiles →

Career Outlook

National employment outlook, 2024–2034.

Related work experience: None
On-the-job training: Moderate-term on-the-job training
Self-employed: 0.3%

Source: BLS Employment Projections — 2024-2034.

How Much Preparation Does This Take?

Job Zone 3 of 5

Job Zone Three: Medium Preparation Needed

Experience: Previous work-related skill, knowledge, or experience is required for these occupations.
Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Job training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Source: O*NET Job Zones.

Key Knowledge Areas

Subject-matter areas this occupation draws on most, per O*NET.

Customer and Personal Serviceimportance 4.9/5
English Languageimportance 4.4/5
Administration and Managementimportance 3.8/5
Administrativeimportance 3.8/5
Personnel and Human Resourcesimportance 3.5/5
Education and Trainingimportance 3.4/5
Computers and Electronicsimportance 3.4/5
Mathematicsimportance 3.3/5

Work Environment

What the day-to-day work setting is like, per O*NET.

E-Mail5.0/5
Telephone Conversations4.8/5
Spend Time Sitting4.7/5
Importance of Being Exact or Accurate4.6/5
Contact With Others4.4/5
Frequency of Decision Making4.4/5

Careers With Similar Skills

Occupations whose Transferable Skills profile most closely matches this one — a mathematical comparison, not observed data about people actually moving between these careers.

Educational, Guidance, and Career Counselors and Advisors98% skill match
Correspondence Clerks98% skill match
Paralegals and Legal Assistants98% skill match
School Psychologists98% skill match
New Accounts Clerks98% skill match
Customer Service Representatives98% skill match
Clinical and Counseling Psychologists97% skill match
Insurance Claims and Policy Processing Clerks97% skill match

Transferable Skills

Cross-functional skills this occupation draws on most, per O*NET — the kind that carry over to other careers.

Social Perceptivenessimportance 3.8/5
Service Orientationimportance 3.6/5
Judgment and Decision Makingimportance 3.3/5
Coordinationimportance 3.1/5
Complex Problem Solvingimportance 3.1/5
Negotiationimportance 3.0/5
Time Managementimportance 3.0/5
Persuasionimportance 2.9/5

Software & Technologies

Tools and software used in this occupation, per O*NET.

Hot Technologies

Other Software Used

Adobe Acrobat Reader
Client assessment software
Corel WinZip
Email software
GE Healthcare Centricity EMR
Google Meet
Medicaid management information system MMIS
Microsoft Dynamics

Work Style

Personal work characteristics that matter most for this occupation, per O*NET.

Attention to Detail
Dependability
Integrity
Self-Control
Cooperation
Cautiousness
Empathy

Career Interests

This occupation’s RIASEC interest profile, per O*NET — how strongly it fits each of the six Holland interest types.

ConventionalHigh
SocialMedium
EnterprisingMedium
InvestigativeLow
RealisticLow
ArtisticLow

This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

Where This Career Is Most Concentrated

Metro areas where eligibility interviewers, government programs make up the largest share of local employment, relative to the national average (BLS location quotient).