Passenger Attendants
What Passenger Attendants Do
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
See full salary breakdown & percentiles →
Career Outlook
National employment outlook, 2024–2034.
- Related work experience
- None
- On-the-job training
- Short-term on-the-job training
- Self-employed
- Not available
Source: BLS Employment Projections — 2024-2034.
How Much Preparation Does This Take?
Job Zone 2 of 5Job Zone 1-2: Very Little to Some Preparation Needed
- Experience
- Some occupations may need little or no previous experience; others require several months to a year of experience.
- Education
- Usually requires a high school diploma or GED, though some occupations may not.
- Job training
- Ranges from a few days to one year of on-the-job training.
Source: O*NET Job Zones.
Key Knowledge Areas
Subject-matter areas this occupation draws on most, per O*NET.
- Transportationimportance 3.7/5
- English Languageimportance 3.5/5
- Customer and Personal Serviceimportance 3.2/5
- Public Safety and Securityimportance 3.2/5
- Psychologyimportance 2.5/5
- Administration and Managementimportance 2.4/5
- Telecommunicationsimportance 2.4/5
- Administrativeimportance 2.3/5
Work Environment
What the day-to-day work setting is like, per O*NET.
- Physical Proximity4.7/5
- Contact With Others4.1/5
- Dealing With Unpleasant, Angry, or Discourteous People4.0/5
- Exposed to Very Hot or Cold Temperatures3.8/5
- Spend Time Sitting3.8/5
- Frequency of Decision Making3.7/5
Careers With Similar Skills
Occupations whose Transferable Skills profile most closely matches this one — a mathematical comparison, not observed data about people actually moving between these careers.
- Flight Attendants97% skill match
- Security Guards96% skill match
- Orderlies95% skill match
- Ushers, Lobby Attendants, and Ticket Takers95% skill match
- Physical Therapist Aides95% skill match
- Nursing Assistants95% skill match
- Food Preparation Workers94% skill match
- Psychiatric Aides94% skill match
Transferable Skills
Cross-functional skills this occupation draws on most, per O*NET — the kind that carry over to other careers.
- Service Orientationimportance 3.9/5
- Social Perceptivenessimportance 3.8/5
- Coordinationimportance 3.0/5
- Persuasionimportance 3.0/5
- Negotiationimportance 2.9/5
- Complex Problem Solvingimportance 2.6/5
- Judgment and Decision Makingimportance 2.6/5
- Instructingimportance 2.5/5
Software & Technologies
Tools and software used in this occupation, per O*NET.
Hot Technologies
Other Software Used
- Appointment scheduling software
- Email software
- Time tracking software
Work Style
Personal work characteristics that matter most for this occupation, per O*NET.
- Dependability
- Cooperation
- Social Orientation
- Empathy
- Optimism
- Self-Control
- Cautiousness
Career Interests
This occupation’s RIASEC interest profile, per O*NET — how strongly it fits each of the six Holland interest types.
- ConventionalMedium
- SocialMedium
- RealisticMedium
- EnterprisingMedium
- InvestigativeLow
- ArtisticLow
This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Where This Career Is Most Concentrated
Metro areas where passenger attendants make up the largest share of local employment, relative to the national average (BLS location quotient).
- 1Kahului-Wailuku, HI15.89× national avg
- 2Houston-Pasadena-The Woodlands, TX3.11× national avg
- 3Baltimore-Columbia-Towson, MD2.99× national avg
- 4Denver-Aurora-Centennial, CO2.79× national avg
- 5Orlando-Kissimmee-Sanford, FL2.70× national avg
Possible Career Moves
A computed starting point, not observed job-change data — see the full list for why each one might fit.
- Flight AttendantsLateral Move
- Baggage Porters and BellhopsCareer Change
- OrderliesCareer Change
- Ushers, Lobby Attendants, and Ticket TakersCareer Change