Ushers, Lobby Attendants, and Ticket Takers
What Ushers, Lobby Attendants, and Ticket Takers Do
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
See full salary breakdown & percentiles →
Career Outlook
National employment outlook, 2024–2034.
- Related work experience
- None
- On-the-job training
- Short-term on-the-job training
- Self-employed
- Not available
Source: BLS Employment Projections — 2024-2034.
How Much Preparation Does This Take?
Job Zone 2 of 5Job Zone 1-2: Very Little to Some Preparation Needed
- Experience
- Some occupations may need little or no previous experience; others require several months to a year of experience.
- Education
- Usually requires a high school diploma or GED, though some occupations may not.
- Job training
- Ranges from a few days to one year of on-the-job training.
Source: O*NET Job Zones.
Key Knowledge Areas
Subject-matter areas this occupation draws on most, per O*NET.
- Customer and Personal Serviceimportance 4.3/5
- English Languageimportance 3.4/5
- Public Safety and Securityimportance 3.2/5
- Communications and Mediaimportance 3.1/5
- Sales and Marketingimportance 2.9/5
- Administration and Managementimportance 2.6/5
- Computers and Electronicsimportance 2.5/5
- Education and Trainingimportance 2.4/5
Work Environment
What the day-to-day work setting is like, per O*NET.
- Contact With Others4.9/5
- Indoors, Environmentally Controlled4.8/5
- Face-to-Face Discussions with Individuals and Within Teams4.7/5
- Deal With External Customers or the Public in General4.5/5
- Physical Proximity4.3/5
- Spend Time Standing4.1/5
Careers With Similar Skills
Occupations whose Transferable Skills profile most closely matches this one — a mathematical comparison, not observed data about people actually moving between these careers.
- Passenger Attendants95% skill match
- Switchboard Operators, Including Answering Service95% skill match
- Waiters and Waitresses94% skill match
- Public Safety Telecommunicators94% skill match
- Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop94% skill match
- Bailiffs94% skill match
- Receptionists and Information Clerks93% skill match
- Flight Attendants93% skill match
Transferable Skills
Cross-functional skills this occupation draws on most, per O*NET — the kind that carry over to other careers.
- Social Perceptivenessimportance 3.4/5
- Service Orientationimportance 3.3/5
- Coordinationimportance 3.0/5
- Persuasionimportance 2.9/5
- Negotiationimportance 2.9/5
- Complex Problem Solvingimportance 2.5/5
- Time Managementimportance 2.5/5
- Judgment and Decision Makingimportance 2.4/5
Software & Technologies
Tools and software used in this occupation, per O*NET.
Hot Technologies
Other Software Used
- Microsoft Windows Mobile
- Ticket Alternative Express Entry
- Ticket scanning software
Work Style
Personal work characteristics that matter most for this occupation, per O*NET.
- Cooperation
- Social Orientation
- Dependability
- Optimism
- Empathy
- Self-Control
- Sincerity
Career Interests
This occupation’s RIASEC interest profile, per O*NET — how strongly it fits each of the six Holland interest types.
- ConventionalMedium
- SocialMedium
- EnterprisingMedium
- RealisticMedium
- ArtisticLow
- InvestigativeLow
This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Where This Career Is Most Concentrated
Metro areas where ushers, lobby attendants, and ticket takers make up the largest share of local employment, relative to the national average (BLS location quotient).
- 1Las Vegas-Henderson-North Las Vegas, NV3.19× national avg
- 2Atlantic City-Hammonton, NJ2.72× national avg
- 3Greensboro-High Point, NC2.32× national avg
- 4College Station-Bryan, TX2.13× national avg
- 5Olympia-Lacey-Tumwater, WA2.11× national avg
Possible Career Moves
A computed starting point, not observed job-change data — see the full list for why each one might fit.
- Reservation and Transportation Ticket Agents and Travel ClerksCareer Change
- Hosts and Hostesses, Restaurant, Lounge, and Coffee ShopCareer Change
- Passenger AttendantsCareer Change
- Flight AttendantsCareer Change
See the full career path from Ushers, Lobby Attendants, and Ticket Takers →