Concierges

Median salary

$38,950

Average salary

$42,510

Employment

49,240

Projected growth

2.3% growth

Annual openings

6,800

Typical entry education

High school diploma or equivalent

What Concierges Do

Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

See full salary breakdown & percentiles →

Career Outlook

National employment outlook, 2024–2034.

Related work experience: None
On-the-job training: Moderate-term on-the-job training
Self-employed: Not available

Source: BLS Employment Projections — 2024-2034.

How Much Preparation Does This Take?

Job Zone 2 of 5

Job Zone 1-2: Very Little to Some Preparation Needed

Experience: Some occupations may need little or no previous experience; others require several months to a year of experience.
Education: Usually requires a high school diploma or GED, though some occupations may not.
Job training: Ranges from a few days to one year of on-the-job training.

Source: O*NET Job Zones.

Key Knowledge Areas

Subject-matter areas this occupation draws on most, per O*NET.

Customer and Personal Serviceimportance 4.7/5
English Languageimportance 4.4/5
Administrativeimportance 3.3/5
Transportationimportance 3.1/5
Administration and Managementimportance 2.9/5
Computers and Electronicsimportance 2.9/5
Public Safety and Securityimportance 2.8/5
Sales and Marketingimportance 2.7/5

Work Environment

What the day-to-day work setting is like, per O*NET.

E-Mail5.0/5
Telephone Conversations4.9/5
Face-to-Face Discussions with Individuals and Within Teams4.8/5
Contact With Others4.7/5
Indoors, Environmentally Controlled4.6/5
Determine Tasks, Priorities and Goals4.5/5

Careers With Similar Skills

Occupations whose Transferable Skills profile most closely matches this one — a mathematical comparison, not observed data about people actually moving between these careers.

Correspondence Clerks98% skill match
Customer Service Representatives98% skill match
Eligibility Interviewers, Government Programs97% skill match
New Accounts Clerks97% skill match
Writers and Authors97% skill match
Insurance Claims and Policy Processing Clerks96% skill match
Credit Counselors96% skill match
Travel Agents96% skill match

Transferable Skills

Cross-functional skills this occupation draws on most, per O*NET — the kind that carry over to other careers.

Social Perceptivenessimportance 4.0/5
Service Orientationimportance 4.0/5
Coordinationimportance 3.5/5
Persuasionimportance 3.0/5
Judgment and Decision Makingimportance 3.0/5
Time Managementimportance 3.0/5
Complex Problem Solvingimportance 2.9/5
Negotiationimportance 2.8/5

Software & Technologies

Tools and software used in this occupation, per O*NET.

Hot Technologies

Other Software Used

Work Style

Personal work characteristics that matter most for this occupation, per O*NET.

Cooperation
Dependability
Optimism
Social Orientation
Empathy
Adaptability
Sincerity

Career Interests

This occupation’s RIASEC interest profile, per O*NET — how strongly it fits each of the six Holland interest types.

SocialHigh
EnterprisingMedium
ConventionalMedium
RealisticLow
ArtisticLow
InvestigativeLow

This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.