First-Line Supervisors of Non-Retail Sales Workers

What First-Line Supervisors of Non-Retail Sales Workers Do

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Career Outlook

National employment outlook, 2024–2034.

Related work experience

Less than 5 years

On-the-job training

None

Self-employed

30%

Source: BLS Employment Projections — 2024-2034.

Key Knowledge Areas

Subject-matter areas this occupation draws on most, per O*NET.

• Customer and Personal Serviceimportance 4.0/5
• Administration and Managementimportance 3.9/5
• English Languageimportance 3.8/5
• Personnel and Human Resourcesimportance 3.5/5
• Economics and Accountingimportance 3.4/5
• Sales and Marketingimportance 3.3/5
• Mathematicsimportance 3.1/5
• Education and Trainingimportance 3.1/5

Work Environment

What the day-to-day work setting is like, per O*NET.

• E-Mail5.0/5
• Telephone Conversations5.0/5
• Face-to-Face Discussions with Individuals and Within Teams4.9/5
• Contact With Others4.7/5
• Work With or Contribute to a Work Group or Team4.7/5
• Indoors, Environmentally Controlled4.7/5

Related Careers

• First-Line Supervisors of Office and Administrative Support Workers
• First-Line Supervisors of Retail Sales Workers
• First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
• First-Line Supervisors of Mechanics, Installers, and Repairers
• First-Line Supervisors of Production and Operating Workers
• First-Line Supervisors of Personal Service Workers
• First-Line Supervisors of Security Workers
• First-Line Supervisors of Housekeeping and Janitorial Workers

Careers With Similar Skills

Occupations whose Transferable Skills profile most closely matches this one — a mathematical comparison, not observed data about people actually moving between these careers.

• First-Line Supervisors of Retail Sales Workers98% skill match
• Education Administrators, Kindergarten through Secondary98% skill match
• Sales Managers98% skill match
• General and Operations Managers97% skill match
• Education and Childcare Administrators, Preschool and Daycare97% skill match
• Property, Real Estate, and Community Association Managers97% skill match
• Curators97% skill match
• Gambling Managers97% skill match

Transferable Skills

Cross-functional skills this occupation draws on most, per O*NET — the kind that carry over to other careers.

• Management of Personnel Resourcesimportance 4.0/5
• Social Perceptivenessimportance 3.9/5
• Coordinationimportance 3.9/5
• Judgment and Decision Makingimportance 3.9/5
• Time Managementimportance 3.9/5
• Persuasionimportance 3.8/5
• Negotiationimportance 3.6/5
• Complex Problem Solvingimportance 3.6/5

Software & Technologies

Tools and software used in this occupation, per O*NET.

Work Style

Personal work characteristics that matter most for this occupation, per O*NET.

• Leadership Orientation
• Dependability
• Social Orientation
• Achievement Orientation
• Cooperation
• Attention to Detail
• Self-Confidence

Career Interests

This occupation’s RIASEC interest profile, per O*NET — how strongly it fits each of the six Holland interest types.

• EnterprisingHigh
• ConventionalHigh
• SocialMedium
• RealisticLow
• InvestigativeLow
• ArtisticLow

Where This Career Is Most Concentrated

Metro areas where first-line supervisors of non-retail sales workers make up the largest share of local employment, relative to the national average (BLS location quotient).

1. 1Boulder, CO2.76× national avg
2. 2Denver-Aurora-Centennial, CO2.45× national avg
3. 3Charlotte-Concord-Gastonia, NC-SC1.97× national avg
4. 4Raleigh-Cary, NC1.78× national avg
5. 5Greensboro-High Point, NC1.76× national avg

Possible Career Moves

A computed starting point, not observed job-change data — see the full list for why each one might fit.

• First-Line Supervisors of Retail Sales WorkersLateral Move
• Sales ManagersCareer Change
• Transportation, Storage, and Distribution ManagersCareer Change
• General and Operations ManagersCareer Change

See the full career path from First-Line Supervisors of Non-Retail Sales Workers →

Related Education Programs

Schools that offer related fields of study, based on the NCES CIP-SOC crosswalk — not a guarantee that graduates enter this specific career.