First-Line Supervisors of Office and Administrative Support Workers

What First-Line Supervisors of Office and Administrative Support Workers Do

Directly supervise and coordinate the activities of clerical and administrative support workers.

Career Outlook

National employment outlook, 2024–2034.

Related work experience

Less than 5 years

On-the-job training

None

Self-employed

0.7%

Source: BLS Employment Projections — 2024-2034.

Key Knowledge Areas

Subject-matter areas this occupation draws on most, per O*NET.

• Administration and Managementimportance 4.5/5
• Customer and Personal Serviceimportance 4.2/5
• English Languageimportance 3.7/5
• Administrativeimportance 3.7/5
• Computers and Electronicsimportance 3.3/5
• Personnel and Human Resourcesimportance 3.2/5
• Economics and Accountingimportance 3.1/5
• Education and Trainingimportance 3.0/5

Work Environment

What the day-to-day work setting is like, per O*NET.

• Telephone Conversations4.9/5
• Face-to-Face Discussions with Individuals and Within Teams4.9/5
• Contact With Others4.7/5
• E-Mail4.5/5
• Work With or Contribute to a Work Group or Team4.5/5
• Determine Tasks, Priorities and Goals4.4/5

Related Careers

• First-Line Supervisors of Non-Retail Sales Workers
• First-Line Supervisors of Mechanics, Installers, and Repairers
• First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
• First-Line Supervisors of Housekeeping and Janitorial Workers
• Administrative Services Managers
• First-Line Supervisors of Production and Operating Workers
• First-Line Supervisors of Construction Trades and Extraction Workers
• First-Line Supervisors of Retail Sales Workers

Careers With Similar Skills

Occupations whose Transferable Skills profile most closely matches this one — a mathematical comparison, not observed data about people actually moving between these careers.

• Gambling Managers99% skill match
• Administrative Services Managers98% skill match
• First-Line Supervisors of Retail Sales Workers97% skill match
• Postmasters and Mail Superintendents97% skill match
• Pharmacists97% skill match
• Dietitians and Nutritionists97% skill match
• Archivists96% skill match
• Fashion Designers96% skill match

Transferable Skills

Cross-functional skills this occupation draws on most, per O*NET — the kind that carry over to other careers.

• Social Perceptivenessimportance 4.0/5
• Coordinationimportance 4.0/5
• Instructingimportance 3.8/5
• Judgment and Decision Makingimportance 3.8/5
• Time Managementimportance 3.8/5
• Management of Personnel Resourcesimportance 3.8/5
• Persuasionimportance 3.6/5
• Negotiationimportance 3.6/5

Software & Technologies

Tools and software used in this occupation, per O*NET.

Work Style

Personal work characteristics that matter most for this occupation, per O*NET.

• Dependability
• Leadership Orientation
• Cooperation
• Social Orientation
• Attention to Detail
• Self-Control
• Integrity

Career Interests

This occupation’s RIASEC interest profile, per O*NET — how strongly it fits each of the six Holland interest types.

• EnterprisingHigh
• ConventionalHigh
• SocialMedium
• RealisticLow
• InvestigativeLow
• ArtisticLow

Where This Career Is Most Concentrated

Metro areas where first-line supervisors of office and administrative support workers make up the largest share of local employment, relative to the national average (BLS location quotient).

1. 1San Juan-Bayamon-Caguas, PR1.99× national avg
2. 2Johnson City, TN1.89× national avg
3. 3Anchorage, AK1.88× national avg
4. 4Kahului-Wailuku, HI1.83× national avg
5. 5Nashville-Davidson--Murfreesboro--Franklin, TN1.76× national avg

Possible Career Moves

A computed starting point, not observed job-change data — see the full list for why each one might fit.

• First-Line Supervisors of Non-Retail Sales WorkersCareer Change
• Administrative Services ManagersCareer Change
• First-Line Supervisors of Personal Service WorkersCareer Change
• Gambling ManagersCareer Change

See the full career path from First-Line Supervisors of Office and Administrative Support Workers →

Related Education Programs

Schools that offer related fields of study, based on the NCES CIP-SOC crosswalk — not a guarantee that graduates enter this specific career.